The ROK portafilter handle can break due to either defects or as the result of excessive pressure. It’s easy to apply too much pressure given the ROK does not have a clear locking position when inserting the portafilter. It’s a little hard to know just how far to push it.
If your ROK portafilter handle has broken contact the manufacturer directly or if you’re a customer of ours, get in touch so we can help you out.