My ROK espresso maker is corroding or has mineral build-up
To maintain the finish and keep the metal components in working order, it is important to dry the ROK after use. We also recommend…
Water is leaking from my ROK espresso maker when I press the levers
Water leaks from between cylinder and metal frame (location 1) If water is leaking from area number 1 in the photo above, you…
My coffee grinder creates a lot of static
Static can be more pronounced when humidity is lower. This can be the result of climate or household heating/cooling. Static can cause coffee grounds…
Why is it important to have a burr grinder?
A blade grinder produces a very inconsistent grind by chopping/cutting the coffee beans. The fineness of the coffee is controlled by time. Unfortunately, finer…
I did not receive a tracking number
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Which is the best coffee maker for travel?
For light travellers, we recommend Handpresso, Minipresso, Espro Travel Press, Cafflano Klassic or Aeropress. These units are all relatively light and compact, taking up…
Does the Aeropress make espresso?
Despite the claims made on the packaging, the Aeropress does not make espresso. The Aeropress is designed to make coffee similar to a clean…
Can I return the product for a refund?
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