I can’t get the cylinder out of my ROK or Presso
The cylinder may get stuck over time due to oxidation, scale or mineral build-up. As preventative measures we recommend drying the ROK thoroughly after…
ROK Espresso Maker
My ROK wobbles or doesn’t sit flat on the counter
The ROK espresso maker comes with four small black rubber feet under the base. A wobble can result from one or more of the…
What is the difference between ROK and Presso espresso makers?
The newer model ROK offers some notable improvements over the original Presso. The ROK is stronger than the Presso. Compared to the Presso, the alloy…
My ROK portafilter has cracked or broken
The ROK portafilter handle can break due to either defects or as the result of excessive pressure. It’s easy to apply too much pressure…
My ROK espresso maker is corroding or has mineral build-up
To maintain the finish and keep the metal components in working order, it is important to dry the ROK after use. We also recommend…
Water is leaking from my ROK espresso maker when I press the levers
Water leaks from between cylinder and metal frame (location 1) If water is leaking from area number 1 in the photo above, you…
What size tamper should I use for the ROK espresso maker?
For ROK and Presso espresso makers, we recommend a 49.7mm tamper. This is the maximum size which will allow the tamper to fit neatly…
Do ROK spare parts fit the Presso?
ROK parts are mostly compatible with Presso espresso makers. Due to manufacturing variations, there is some chance of incompatibility and we can’t always guarantee…
Do Presso spare parts fit the ROK?
Presso parts are mostly compatible with ROK espresso makers. Due to manufacturing variations, there is some chance of incompatibility and we can’t always guarantee…